Privacy Policy

At ESAI, we are committed to protecting your privacy and ensuring the highest level of security for your personal information. This Privacy Policy outlines our practices concerning the collection, use, and sharing of your personal information. By using ESAI's services, you consent to the data practices described in this policy.

1. Collection of Personal Information We may collect the following personal information from you:

• Identifying Information: This includes your name, contact details, account credentials, and any other information that allows us to provide our services to you.
• Usage Information: Details of your interactions with our services, such as features used and patterns of usage.
• Technical Information: This includes IP addresses, browser types, and other technical data related to your use of our services.
• Cookies: We use cookies to enhance your user experience and may use them for analytics and service improvement purposes.
• User Content: Any personal information that you include in the input, file uploads, or feedback that you provide to our services.

2. Use of Personal Information Your personal information is used to:

• Provide and improve our services.
• Communicate with you about your account and our services.
• Conduct research and analysis to enhance our offerings.
• Protect against fraudulent, unauthorized, or illegal activity.

3. Data Privacy and Security We implement robust measures to ensure data privacy and security, including:

• Secure servers and data processing.
• Regular audits and updates to security practices.
• Compliance with relevant regulations and legal requirements.
• Vendors and subcontractors adhere to our same policies.
• In the case of merger or acquisition by another entity, successors are subject to these same commitments for the previously collected Student PII.

4. Sharing of Personal Information We do not sell or rent personal information to third parties. We may share information with:

• Service providers that help us with our business operations.
• Law enforcement or legal entities when required by law.
• Strategic partners that help us enhance our market reach and capabilities.

5. Data Retention and Your Rights We retain personal information for as long as necessary to provide our services, as authorized by a partner school or parent, and as required by law. You have the right to:

• Access, correct, or delete your personal information.
• Object to processing or request data portability.
• Withdraw consent at any time.

6. International Data Transfers Personal information may be processed and stored in the United States or other jurisdictions. We ensure legal safeguards are in place for international data transfers.

7. Changes to the Privacy Policy We may update this policy to reflect changes in our practices and service offerings. Any material changes to this privacy policy will be shared with users and/or account holders with prominent notice.

8. Contact Information If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@esai.ai

9. Commitment to Ethical AI ESAI uses generative AI to guide students through the college admissions process. We provide scaffolding and prompts that encourage ethical use and original thought, in line with educational standards and admissions policies. Our AI does not produce substantive content; instead, it assists students in developing their unique voice and narrative.

10. Compliance with Educational Standards We are dedicated to maintaining compliance with FERPA and other educational standards. ESAI ensures that student grades and other educational records are treated with confidentiality and used only as necessary to provide our services.

We believe in transparency and continuous improvement to meet and exceed privacy and security standards, thereby ensuring that our users can trust us with their personal stories and academic futures. Please contact us below or at info@esai.ai with additional questions.