ES.AI Refund Policy

At ES.AI, we stand behind the quality and usability of our products. Our primary goal is to ensure our customers are satisfied with the services we provide. That said, we understand that issues may occur. This refund policy explains when and how we issue refunds.

  1. Technology Malfunction or Error: If you experience a malfunction or error in the ES.AI tool that prevents you from using it as intended, we are here to help. If the issue is reported within 30 days of purchase and we are unable to resolve it, we will provide a full refund. To report an issue, please contact our support team with a detailed description of the problem, along with any relevant screenshots or error messages.

  2. Outcome of Admissions: Please note that the purchase of ES.AI tools does not guarantee any specific outcome in college admissions. ES.AI provides resources and tools to assist in the application process, but decisions regarding college admissions depend on multiple factors beyond our control. Therefore, we cannot issue refunds based on the outcome of college admissions.

  3. Other Refund Requests: All other refund requests will be handled on a case-by-case basis. We reserve the right to refuse a refund request if we determine that a user is in violation of our terms of service.

  4. Requesting a Refund: To request a refund, please contact our support team with your purchase information and a detailed explanation of your reason for seeking a refund. Refunds will be processed back to the original payment method used for purchase.

  5. Changes to the Refund Policy: We may update our refund policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this refund policy periodically for any changes.

If you have any questions or concerns about this refund policy, please contact us at We value your feedback and will do our best to address any issues you have with our services.

Introducing the Weber Shandwick Scholarship, brought to you by ES.AI. We believe that all students deserve a fair chance at accessing higher education and professional opportunities — and technology can help make that possible. We want to hear from students who also believe in this mission and help make their dreams a reality. No grade requirements, no test scores, just your ideas. Details below. Terms and Conditions here.

Apply now


What is the Weber Shandwick Scholarship?

This is a $1,000 scholarship that can be put toward your future college tuition or any educational needs! Winners will also receive one year of free access to all ES.AI tools (a $480 value).

Who can apply?

The Weber Shandwick Scholarship is currently accepting applications from rising high school seniors, AKA the class of 2024, and anyone currently enrolled in an undergraduate college or university.

What do I have to do?

The Weber Shandwick Scholarship is not merit based, so you don't need to submit any grades or test scores. All you have to do is write one 400-600 word essay. And yes, you can use ES.AI tools to assist in your process! 

What's the essay prompt?

Your essay should address the following question: "How can emerging technology contribute to a more fair, accessible, or inclusive world?"

When is the app due?

The Weber Shandwick Scholarship application is now live and will be accepting student submissions until November 27, 2023. Winners will be notified by December 15, 2023.

Any tips for success?

Be specific. Use examples. Connect your own story. Check out our blog and TikTok channel for more tips!